FR

At Cendirect.com we respect and protect your privacy.
At Cendirect.com we are committed to respect and protect your confidential information. Cendirect.com vigorously supports the opt-in model of online marketing and is opposed to any method of promotional distribution that does not include permission from the recipients.

Site Security.
When you provide us with any personal information - name, address, e-mail or credit card number - it's done on a secure server. We use one of the most advanced security systems - Secure Socket Layers (SSL) - which encrypts all of the confidential information you provide before sending it to our own server. Only when it reaches our servers is your information decrypted.

Information we collect…
Through the use of "cookies" our site will automatically record some general information about your visit. A cookie is a piece of data that measures Web site activity. Cookies do not contain your personal information. Browsers such as Chrome allow you to disable cookies if you wish, or inform you when a cookie is being stored on your hard drive.

The information that is collected:

  • The IP address of the computer accessing the Web site.
  • The browser type you are using.
  • The date and time you visit our site and the Web pages that you visit on our site, along with the address of the previous Web site you were visiting, if you linked to us from another Web site.
  • Basic analytics, like : your geo-location, items viewed and items purchased.

Why we collect it.
Cendirect.com uses collected information to provide a better level of service. Your cookies are what identify you and your shopping cart as an individual customer. It eliminates the possibility of items from another shopper ending up in your cart. Credit card numbers are used only for payment processing and fraud protection.

From time to time, we may also use your information to contact you for market research or to provide you with Cendirect.com marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt-out of receiving such direct marketing or market research.

Disclosure of your corporate/personal information to outside organizations.
Cendirect.com will not give, sell nor trade your personal information to/with any third parties for their use in marketing or solicitation.

Your information may be shared with business partners of Cendirect.com for the purpose of registering product warranties and with banking institutions for the purpose of processing payment and loss prevention.

Cendirect.com cooperates fully with local, provincial, or federal law enforcement officials in any investigation relating to any interaction by you with Cendirect.com or suspected unlawful activities that may involve your personal information on our website.

E-mail communications.
Periodically we may use e-mail as a way to keep in touch with our existing customers and other individuals. If you receive e-mail communications from us, every commercial e-mail message we send contains an e-mail address at which you may opt-out of our e-mail list.

Changes to this policy.
Cendirect.com reserves the right to make changes to this policy. When changes are made we will advise you of those changes on this page so that you will always be aware of how your personal privacy and security is being protected.