Labor and Travel Expenses Included:

• Travel and labor expenses are included in most service contracts
• Please see the statement of work for the service specifics

Corrective Maintenance:

• As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process

Logistics Coordination:

• APC will manage all logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish

On site Troubleshooting

• While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken

Functional Verification:

• During each Preventive Maintenance visit, our APC Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start

Comprehensive Escalation and Corrective Actions Process:

• In order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices

Proactive Monitoring:

• By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur

Free Firmware Upgrades:

• Part of maintaining your system is ensuring the unit is operating with the most recent firmware version
• At APC, there are no hidden costs. All Preventive Maintenance contracts include free firmware upgrades

Parts Included:

• Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics

• Manufacturer Selling Program: Arcserve OLP

Arcserve Devices:

• NAADR065FLW830N00C
• NAADR065NFW830N00C
• NAADR065VUW830N00C

The GSC3510 is a SIP intercom speaker and microphone that allows offices, schools, hospitals, apartments and more to build powerful voice intercom solutions that expand security and communication.

This robust SIP intercom device offers 2-way voice functionality with both a high-fidelity 8W HD speaker and 3 directional microphones with Multichannel Microphone Array Design (MMAD) that offer a 4.2 meter pickup distance. The GSC3510 supports a wide-range of peripherals including Bluetooth devices, built-in whitelist and blacklists to easily block unwanted calls, integrated dual-band WiFi and advanced acoustic echo cancellation. By pairing the GSC3510 with other Grandstre m devices, including desktop and cordless IP phones as well as the GDS series of Facility Access products, users can easily sculpt a state-of-the-art security and voice intercom solution. Thanks to it's modern industrial design and rich features, the GSC3510 is the ideal intercom speaker/microphone for any setting.

Features

• Full-duplex speakerphone with HD acoustic chamber, advanced acoustic echo cancellation
• 3 directional mics with MMAD & microphone beamforming array
• Full-band and wide-band audio codec support including Opus & G.722
• Integrated dual-band 802.11 a/b/g/n WiFi and Bluetooth
• One 10/100Mbps network port with PoE/ PoE+
• 2-pin multi-purpose input to support peripherals including call buttons

• GSC3510 SIP Intercom Speaker/Microphone
• Mounting Kits
• Quick Installation Guide
• GPL License

• FortiGate FG-40F Network Security/Firewall Appliance
• QuickStart Guide
• Adapter Plugs
• DC Power Adapter
• Ethernet Cable

Desktop